Terms & Conditions

1. Eligibility

• You must be at least 18 years of age to use Sky Exchange services
• You must be legally permitted to participate in online betting in your jurisdiction
• Residents of jurisdictions where online betting is prohibited are not permitted to use Sky Exchange
• You may only hold one account per person on Sky Exchange
• By using our platform, you confirm that all information provided is accurate and truthful

2. Account Registration & ID Creation

• Sky Exchange IDs are created via WhatsApp. Minimum opening balance is ₹100
• ID creation is free of charge — you only need to deposit the minimum opening amount
• You are responsible for maintaining the security and confidentiality of your account credentials
• You must not share your account, username, or password with any third party
• Sky Exchange is not responsible for losses resulting from unauthorized access due to credential sharing
• We reserve the right to suspend or close accounts found to be in violation of these terms

3. Deposits & Withdrawals

• Deposits are accepted 24×7 via approved payment methods
• Withdrawals are processed 24×7 with no withdrawal limit
• All deposits must come from accounts in the name of the Sky Exchange account holder
• Sky Exchange reserves the right to verify the source of funds for compliance purposes
• Withdrawal requests are subject to identity verification at our discretion
• Funds deposited in error are not refundable without prior agreement from Sky Exchange management

4. Betting Rules

• All bets are final once confirmed on the platform
• Sky Exchange reserves the right to void bets in the event of technical errors, data feed errors, or market irregularities
• Match Odds bets are settled based on official match results from governing cricket bodies
• Session markets are settled based on official scorecard data
• In case of match abandonment, all unmatched bets are voided; matched bets are settled per market rules
• Sky Exchange reserves the right to suspend any market at any time without prior notice
• Maximum bet limits may apply to certain markets at Sky Exchange's discretion

5. Agent Terms

• Agents are responsible for all transactions and bets placed by users under their hierarchy
• Commission is calculated on the net settlement of your downline's activity for the settlement period
• Agents must not offer credit to users beyond their approved credit limits
• Agents are liable for all outstanding dues from users in their network
• Sky Exchange reserves the right to modify commission structures with notice
• Agent accounts found to be involved in fraudulent activity will be terminated immediately

6. Prohibited Activities

The following activities are strictly prohibited and will result in immediate account suspension:

• Match-fixing, spot-fixing, or any form of sports integrity violation
• Collusion between accounts to manipulate markets
• Use of automated betting software, bots, or scripts
• Creating multiple accounts to circumvent platform rules
• Money laundering or use of illicitly obtained funds
• Providing false information during registration or transactions
• Any attempt to hack, exploit, or manipulate the platform

7. Platform Availability

• Sky Exchange targets 99.9% uptime but does not guarantee uninterrupted access
• Scheduled maintenance will be communicated in advance where possible
• Sky Exchange is not liable for losses arising from platform downtime or technical issues beyond our control
• Sky Exchange does not provide an official mobile application. Access via mobile browser only

8. Responsible Gaming

• Sky Exchange strongly advocates responsible gambling practices
• Self-exclusion options are available on request via WhatsApp
• If you believe you have a gambling problem, please seek professional help
• Sky Exchange reserves the right to impose betting limits if responsible gambling concerns are identified

See our Responsible Gaming Policy for full details.

9. Limitation of Liability

Sky Exchange's liability to any user shall be limited to the amount deposited in that user's account. We are not liable for:

• Loss of profits or winnings due to technical issues
• Losses resulting from incorrect bet placement by the user
• Any indirect, consequential, or special damages
• Losses arising from unauthorized account access

10. Governing Law & Disputes

These Terms and Conditions are governed by applicable laws. Any disputes shall first be referred to Sky Exchange's customer support team. Sky Exchange's decision on disputed matters is final and binding.

11. Changes to Terms

Sky Exchange reserves the right to modify these Terms and Conditions at any time. Continued use of the platform following notification of changes constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms and Conditions, contact us via WhatsApp.

Contact Sky Exchange